1. IDENTIFICATION

• Owner: » QuaZZar Technologies SLU» Trademark registered by Miguel Angel Ferrero Fernandez ( hereinafter, “QZ”).
• CIF: B87104683
• Registered office: Calle Noviembre 15, 28022, Madrid
• Correo electrónico: info@quazzar.es
• Data Protection Delegate (DPO): The User can contact the DPO through the following address dpo@quazzar.es , or by writing to the address of QZ to the attention of the » Data Protection Delegate «.

2. INFORMATION AND CONSENT

By reading this Privacy Policy, the User is informed about the way in which QZ collects, treats and protects the personal data that is provided through the website www.quazzar.es (hereinafter, the » website»), through the QZ App (hereinafter, the «App»), as well as those of your connection and navigation through the Website (hereinafter, the «navigation») and any other data that may provide QZ in the future through the Vehicle Purchase Agreement or any other authorized means.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and determine freely and voluntarily if they wish to provide their personal data, or those of third parties, to QZ.

3. OBLIGATION TO PROVIDE THE DATA.

The data requested in the forms accessible from the QZ Website are, in general, mandatory (unless otherwise specified in the required field) to comply with the established purposes. Therefore, if they are not provided or are not provided correctly, they will not be able to be attended to.

4. FOR WHAT PURPOSE WILL QZ PROCESS YOUR PERSONAL DATA AND FOR HOW LONG?

We use your data for different purposes, which you will find detailed in this section.

Customer service, promotions and advertising — to respond to queries and present offers and news QZ collects your contact information, information about your preferences and data about the use of the websites and communications; You can also use information about sales and services that you have provided through the motosquazzar.com website or the QZ Connect services , or through Authorized Dealers and Workshops, to determine those offers and news that may be most interesting to you and to contact you about such offers, based on your marketing preferences (which you can change through the QUAZZAR customer portals).

QZ may share this information with Dealers and Authorized Workshops in order to follow up on your requests and present you with more specific offers.

Likewise, QZ can use your personal data to create individualized customer profiles through statistical procedures. As a result of the profiling process, you may receive personalized communications of your interest with automotive-related content. Said contents will refer to products and services of QZ and of the Dealers and Authorized Workshops.

Treatments related to promotions and advertising are only carried out when you have consented to them.

Every time you carry out any purchase, repair or maintenance operation on your vehicle at Authorized Dealers and Workshops, they obtain your contact information as such as the technical and configuration data of the vehicle and information on the specific operation carried out.
Vehicle sales and maintenance — to process your purchase, configure your vehicle and carry out maintenance Every time you carry out any purchase, repair or maintenance operation on your vehicle at Authorized Dealers and Workshops, they obtain your contact information as such as the technical and configuration data of the vehicle and information on the specific operation carried out. 

These data are necessary to be able to adequately manage the purchase, repair or maintenance requested by you, and to be able to inform you of any incident related to your vehicle. Said data may be consulted by QZ to resolve technical problems or other incidents related to the purchase or provision of repair or maintenance services.

QZ and the Authorized Dealers and Workshops may also receive certain data on the location of the vehicle during the repair process in a limited way, data that will only be used taking into account the protection mechanisms of the information related to the location. 

The processing of this data is based on the existence of a contractual relationship with you, which must be adequately managed both by QZ Authorized Dealers and Workshops, to provide digital services in the vehicle.

QZ receives your contact information, as well as the location data of your vehicle and data on the use of the service, which they use in accordance with the provisions of the detailed descriptions of services corresponding to each of the indicated services and in the protection measures of location information. The detailed descriptions of the services also include all the circumstances in which these data may be transmitted to third parties with the sole purpose of being able to provide the service in question.

Connect services , as a step before you can start using that application, you will be presented with their terms of service and privacy policy. The operator of that third-party application will be the data controller for all information about you accessed through that application or data entered through it. It will be that operator that establishes how it will use your information in its corresponding privacy policy and in other notices, as well as in the consents that it presents or obtains through the application. The use you make of this data is not our responsibility.

For more information about the processing of your personal data in the use of QZ Connect, consult the terms and conditions of said apps and remember that, in case of discrepancy with this privacy policy, the terms and conditions of the service will always prevail , as well as the privacy policies intended for QZ Connect to offer vehicle-related digital services through a mobile device

During the provision of these services, QZ will obtain your contact information, information on the location of the vehicle and the device, as well as information on the use of the device and the corresponding services, data that it will use in accordance with the provisions of the service descriptions. corresponding to each of its components and that are detailed in the terms and conditions of our Q Tech App .

When you use a third party application, as a step before you can start using that application, you will be presented with their terms of service and privacy policy. The operator of that third-party application will be the data controller for all information about you accessed through that application or data entered through it. It will be that operator that establishes how it will use your information in its privacy policy and in other notices, as well as in the consents that it presents or obtains through the application. The use you make of this data is not our responsibility.

For more information on the processing of your personal data in the use of Q Tech or Qz Connect , consult the terms and conditions of this service and remember that in case of discrepancy with this privacy policy, the terms and conditions of the service will always prevail , as well as the privacy policies provided for Qz Connect .

Quality control, research and development of new products and services — to improve our products and services

QZ may use any of the data that, during the provision of services, it receives from QZ and from Authorized Dealers and Workshops (including Location Information) for the purpose of developing future products and services and controlling the quality of existing ones. existing. Before using said data for any of these purposes, your information will be immediately anonymized so that it cannot be directly linked to you. This processing is based on the legitimate interest of QZ to meet the high expectations of its customers regarding the quality of our current exclusive products and services and their desire to receive new innovative solutions.

Compliance with legal and regulatory obligations — to comply with our legal obligations to comply with the information requirements issued by judicial bodies, regulatory and supervisory bodies, and state security forces and bodies

All those responsible for data processing are subject to the laws of the countries in which they carry out their activity, and are obliged to comply with them. These obligations include the delivery, in certain circumstances, of personal data to judicial bodies, regulatory or supervisory bodies and state security forces and bodies.

These data treatments are based on the existence for QZ of a legal obligation to collaborate with such organizations.

5. WHAT USER DATA CAN QZ OBTAIN?

QZ may process the following categories of data, depending on the request made by the User: 

Contact Information
name, address, telephone numbers, email. Preferences information that you provide us
About your preferences
Preferences information that you provide us about your preferences, for example the type of vehicles in which you are interested.
Use of the web and communications
how you use our website; if you open or forward our messages; as well as the information collected through cookies and other tracking technologies (in our Policy on CookiesS .
Information on sales and maintenance
information on the purchase of vehicles or services, maintenance and technical assistance, as well as complaints and claims.
Use of devices and services
how you use your device (mobile or vehicle) and the services offered through it.
Vehicle configuration data
information about the characteristics and current configuration values of your vehicle (identified by its chassis number).
Technical data of the vehicle
information about the current or previous operation of the engine and vehicle systems.
Information on the location of the vehicle or device
position where your vehicle or mobile is located.

In the event of registration and/or access through a third-party account, QZ may collect and access certain information from the User’s profile of the corresponding social network, solely for internal administrative purposes and/or for the purposes indicated above.

In the event that the User provides data from third parties, he declares that he has their consent and undertakes to transfer to the interested party, the owner of said data, the information contained in this Privacy Policy, exempting QZ from any responsibility in this sense. However, QZ may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6. WHAT IS THE LEGITIMATION OF THE PROCESSING OF YOUR DATA?

The data processing necessary for the fulfillment of the aforementioned purposes that require the consent of the User for its realization, will not be carried out without having it. 

Likewise, in the event that the User withdraws his consent to any of the treatments, this will not affect the legality of the treatments carried out previously. 

To revoke said consent, the User may contact QZ through the following channels: By means of a letter addressed to QUAZZAR TECHNOLOGIES SLU, Calle Noviembre 15, 28022, Madrid, or by means of an email to the address dpo@ quazzar.es , in both cases with the Reference «Data Protection». dpo@quazzar.es, en ambos casos con la Referencia “Protección de Datos”.

Likewise, in the cases in which it is necessary to process the User’s data for the fulfillment of a legal obligation or for the execution of the existing contractual relationship between QZ and the User, the treatment would be legitimized as it is necessary for the fulfillment of said purposes. For its part, the treatment carried out to carry out surveys and/or evaluations related to the quality of the services provided by QZ and/or the perception of its image as a company will be carried out based on the legitimate interest of the person in charge. 

7. TO WHICH RECIPIENTS WILL THE USER DATA BE COMMUNICATED?

The User’s data may be communicated to: 

• Affiliated companies or the QZ business group, solely for internal administrative purposes and/or for the purposes indicated above. 
• Associated or adhered distributors, solely for internal administrative purposes and/or for the purposes indicated above. 
• Suppliers of QZ or of the workshops associated with QZ necessary for proper compliance with legal obligations and/or the purposes indicated above. 
• Public Administrations, in the cases provided by law. 

The recipients indicated in this section may be located inside or outside the European Economic Area, being in the latter case international data transfers duly legitimized. 

8. RESPONSIBILITY OF THE USER

The user:

• You guarantee that you are of legal age or legally emancipated in your case, fully capable, and that the information you provide to QZ is true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data that he communicates and will keep the information provided properly updated, in such a way that it responds to his real situation. 
• You guarantee that you have informed the third parties of whom you provide your data, if so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to QZ for the indicated purposes.
• You will be responsible for any false or inaccurate information you provide through the Website and for direct or indirect damages and losses that this may cause to QZ or third parties.

9. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes for which QZ processes the User’s data will be to send commercial communications, by electronic and/or conventional means, with information related to products, services, promotions, offers, events or news relevant to Users. Whenever any communication of this type is made, it will be directed solely and exclusively to those Users who have authorized its reception and/or who have not previously expressed their refusal to receive them.

To carry out the above work, QZ may analyze the data obtained, in order to create User profiles that allow the products that may be of interest to be defined in greater detail. 

In the event that the User wishes to stop receiving commercial or promotional communications from QZ, they can request the cancellation of the service by sending an email to the following email address: dpo@quazzar.es, as well as indicating their refusal to receive the same through the unsubscribe option provided in each of the commercial communications sent.

10. GEOLOCATION DATA

Some of the functionalities of the QZ App (Q Tech ) allow the geolocation of the vehicle through a device that is (in cases in which the client contracts said service) installed in the vehicle and which is accessed through the Q Tech App .

The User may disable this option directly by accessing the device itself from any of the channels provided for this purpose, however, deactivating this option may prevent the use of some of the App’s features. 

11. EXERCISE OF RIGHTS

The User can send a letter to QUAZZAR TECHNOLOGIES SLU, Calle Noviembre 15, 28022, Madrid, or by means of an email to the address dpo@quazzar.es , in both cases, with the Reference «Data Protection», attaching photocopy of your valid identity document or passport, at any time and free of charge, to:

• Revoke the consents granted. 
• Obtain confirmation about whether QZ is processing personal data that concerns the User or not. 
• Access your personal data. 
• Rectify inaccurate or incomplete data. 
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. 
• Obtain from QZ the limitation of data processing when any of the conditions provided in the data protection regulations are met. 
• Obtain human intervention, to express your point of view and to challenge the automated decisions adopted by QZ. 
• Request the portability of your data. 

Likewise, the user is informed that at any time they may File a claim regarding the protection of their personal data before the competent Control Authority.

12. SECURITY MEASURES

QZ will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.